I owned a Neovo monitor. I’m using past-tense because for the past 6 weeks it has been broken. Luckily it was in warranty so I got on the phone and told them I needed a replacement. No problems you would think - well 6 weeks later, and I still do not have a working monitor.
Don’t get me wrong - Neovo monitors are fantastic, I love the NeoV Optical Glass, which produces a great clear display. It’s just that I have had nothing but trouble from customer support - first they send me a replacment monitor 3 weeks after I request it, I find out that my power-supply doesn’t fit. So I ask them again for a replacement power supply but today, afer another 3 weeks, they have send me exactly the same power-supply (one that doesn’t fit).
I’m now waiting for office-hours before I phone them again. Wish me luck.
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